Hi, A little about Bunnykin Delights my name is Stephan I have been collecting Bunnykins for the past 23 years I started in London in 1990 and over the years I have bought and sold hundreds of Royal Doulton peices. My business is now Situated in New york where I moved 15 years ago my love for Royal Doulton Bunnykins has never diminished over the years. I have learned a lot about,these lovelyable characters most of my bunnykins and other products are all discontinued pieces all in Excellent condition. All Bunnykins That Are Limited Additions All have Boxes And Certificates At Bunnykin, Delights satisfaction is our utmost concern. We stand behind our products, our service and you, the collector. When you receive your order, if you are not completely satisfied with your selection you may return or exchange it as long as we are notified within 14 days of receipt. When returning an item, please use suitable packing materials! Items damaged during return shipment due to inadequate packaging will not be accepted.